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CitizenHealth information

Facts about patient overload in hospitals

Posted Date: 11/03/2009
Most hospitals in the sounthern province of Dong Nai have seen patient overload. This leads to low health check-up and treatment quality, not meeting the demand of locals. On February 24, therefore, Dong Nai newspaper in collaboration with Dong Nai Department of Public Health held a seminar titled “How to solve patient overload in hospitals”.
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Part 1: Patient overload in provincial hospitals but just few patients in district hospitals

   

Patients are too tired to wait for their health check up

 

          Doctor Huynh Minh Hoang – Deputy General of Dong Nai Health Department said that Dong Nai province currently has 19 general hospitals with 3,720 patient beds, of which 2,890 beds in province-level hospitals and 680 beds in district-level ones. The patient overload has mainly occurred in province-level hospitals, especially in Obstetric Department, Orthopedic Department, Department of Internal Medicine of General Hospitals, and Digestion Departments of Children Hospitals. The hospitals have to arrange more patient beds or 2-3 patients have to share one bed. Chidren Hospital has just arranged more 300 patient beds, and Thong Nhat General Hospital 820 patient beds and the ratio of 2 patients sharing one bed accounts for 20%. The logical patient bed capacity is about 85%. However, the in-patient bed capacity of Dong Nai province’s hospitals over the past year has been from 110-120%. Thong Nhat General Hospital has 600 patient beds but often welcomed 800-1,000 in-patients. Health clinics of provincial hospitals has a design capacity of 300-500 patients per day; but in fact, the number of people coming to hospitals for regular checkups has increased from 2 to 4-fold.

          Moreover, patients often have to wait too long for their health checkups. Le Thi Nga coming from Trang Dai Ward said “My 8-month child had diarrhoea, so I took him to Children Hospital from 7:00 a.m. The patients were too crowded there, so I had to wait for my son’s checkup until 11:00 a.m. Many patients had to go home and come back in the afternoon to keep waiting for their checkups. Waiting for so long together with my child’s illness made me feel more anxious”. Nguyen Thu Hang from Binh Da Ward, Bien Hoa City complained “When I gave baby birth by cesarian operation at Thong Nhat General Hospital, I have to share my bed with another patient. It was so hot and inconvenient that I had to move to a better room. But poor patients still suffer this inconvenience, let alone doctors are too busy and easy to get angry with patients, so they tend to examine quickly and carelessly”. Regarding the health check-up quality in the hospital overload, Doctor Hoang also said that overload the of health clinics has not met the health checkup and treatment demand of patients who need a convenient and quiet place. Patient overload and the time patients waiting for their checkups would influence much on their health. Every day, doctors have to examine hundreds of patients, thus the heath checkup and treatment quality is also affected.

          At the seminar, many doctors in district-level hospitals stated that they have had few patients and there has been no patient overload like in other province-level hospitals. Director of Long Khanh General Hospital Su Son said “Many patients with minor illness often seek treatment in larger hospitals, partly because the province-level hospitals offer higher quality services and facilities than the district-level hospital. This leads to hospital overload.”

Therefore, the main reason for this situation is still a major topic of concern which requires practical solutions.

Reported by Lien Huong, Translated by Minh Minh

 

Part 2: Many concerns remained about solutions to patient overload in hospitals